Privacy policy.

1. Information We Collect

We collect data to provide the App's functionality, improve user experience, and ensure security.

A. Information You Provide to Us

  • Account Data: When you register, we collect your name, email address, password, and profile image. If you use Social Login (Apple, Google, Facebook), we collect the basic profile information permitted by those platforms.

  • User Content: We collect the photos, videos, notes, event descriptions, and comments you create, upload, or share within the App.

  • Payment Data: If you make purchases, our payment processor (Stripe) collects your payment method details. We do not store your full credit card information on our servers.

  • Communications: Data provided when you contact support or report a problem.

B. Information Collected Automatically

  • Device Information: Device model, operating system (iOS/Android) version, unique device identifiers (UDID/IDFA/Android ID), and IP address.

  • Usage Data: We use Firebase Analytics and Crashlytics to collect data on how you use the App, including button clicks, time spent on screens, crash logs, and performance metrics.

  • Location Data: With your explicit permission, we collect precise geolocation data to enable location-based features (e.g., tagging events). You may disable this in your device settings at any time.

2. How We Use Your Information

We use your data for the following specific purposes:

  1. Service Delivery: To create accounts, host your content, and facilitate event sharing.

  2. App Improvement: To analyze usage trends (via Firebase) to fix bugs and prioritize new features.

  3. Communications: To send transactional emails (password resets, receipts) and policy updates.

  4. Safety & Compliance: To detect fraud, enforce our Terms of Service (including content moderation), and comply with legal obligations.

3. Sharing of Information

We do not sell your personal data. We disclose data only to the following categories of third parties:

  • Service Providers:

    • Google Firebase: For backend database hosting, storage, and analytics.

    • Stripe: For payment processing.

    • Apple/Google: For processing in-app subscriptions and push notifications.

  • Legal Requirements: We may disclose information if required by law (e.g., a subpoena) or to protect the safety of our users.

  • Business Transfers: In the event of a merger, sale, or acquisition of our company, user data would be one of the transferred assets.

4. Data Retention and Deletion

  • Retention: We retain your data as long as your account is active.

  • Account Deletion: You have the right to delete your account at any time directly within the App’s settings menu. Upon request, we will permanently delete your account and associated data from our active databases, subject to legal retention requirements.

5. Security

We utilize industry-standard security measures, including encryption in transit (HTTPS/TLS) and at rest (via Firebase Security Rules). However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will take steps to delete it immediately.

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to access, correct, download, or delete your personal data. To exercise these rights, please contact us at drillhubapp@gmail.com

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via an in-app notification or email. Your continued use of the App after changes constitutes acceptance.

9. Contact Us

For questions about this Privacy Policy, please contact:
Email: drillhubapp@gmail.com
Website: www.drillhubapp.com